You should always check your device's model number before making a purchase. This number is usually found in your settings menu or printed directly on the device itself. Make sure to match this number with the product title or description on our website. Our team is happy to help you confirm compatibility if you are still unsure.

Absolutely. Many of our customers choose to complete their own repairs using our high-quality parts. You should keep in mind that installation difficulty varies by device and component. We recommend watching repair guides or videos before you start the process. It might be best to use a professional technician if you do not feel confident in your repair skills.

Items that are currently unavailable will show as sold out on the product page, with an “email me when back in stock” button that you can select. You will receive an automated email when the product is available again. We update our stock levels regularly to ensure you have access to the latest components. You are welcome to contact us to check when new inventory is expected to arrive. We can also suggest alternative parts that might help you finish your repair.

Some of our products come with tools or adhesives, while others are sold as individual parts. You should review the product description carefully to see exactly what is included with your purchase. Tools are not bundled with the item unless specifically listed. You can browse our dedicated tools and consumables section if you need extra supplies.

Whether you can collect an order depends on our current warehouse operations. Please contact us before placing your order to see if pickup can be arranged. We will confirm if this option is available for your specific items. Otherwise, we offer fast, reliable courier delivery across New Zealand.

Using third-party parts or performing your own repairs can impact the remaining manufacturer's warranty. This depends on your device’s brand and the specific terms of your warranty agreement. You should first check with the manufacturer whether your device is still under warranty. We can provide more advice if you need clarification on how this works.

Our expert team is here to help you select the right part or accessory. Please provide your device model and a brief description of the issue you are facing. This information helps us provide you with the most accurate guidance. You can reach us easily via our contact page or by emailing our support team.

All iGadget parts are covered by a 6 to 12-month warranty. If something isn’t right, please refer to our warranty guide and get in touch with our team to sort it out.